credit card form layout problem - stripe

Home › Forums › Jevelin Theme › credit card form layout problem – stripe

Home › Forums › Jevelin Theme › credit card form layout problem – stripe

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    NOT RESOLVED Posts

  • smaxdesignsau
    Participant

    Hen I setup stripe as the payment option in WooCommerce – the credit card form displays properly ONLY when I select enable Test Mode.  (see first image attached).  As soon as I untick test mode and enter the live API keys, the form becomes distorted.  Please help asap.

    Attachments:
    You must be logged in to view attached files.

    Shufflehound Support
    Moderator

    Hi @smaxdesignsau,

     

    I hope you are well today and thank you for your question.

     

    Does it display fine for you using the default WordPress Twenty Seventeen theme?

     

    Best regards,
    Shufflehound team

    smaxdesignsau
    Participant

    I currently have the Jevelin theme installed and I don’t want to revert my site back to the default theme to check….  any advice?

    Shufflehound Support
    Moderator

    It seems the WooCommerce issue and not a theme issue, therefore, we need to test it with the default WordPress theme to confirm it.

     

    If you don’t want to change the theme to confirm it then please contact the WooCommerce plugin support to resolve it.

    smaxdesignsau
    Participant

    But it works fine on another WooCommerce site that I manage with a different theme?

    Shufflehound Support
    Moderator

    That is why to confirm this we have to check it with the default theme.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)