Home › Forums › Jevelin Theme › Critical theme bug prevents customization > Refund ?
Home › Forums › Jevelin Theme › Critical theme bug prevents customization > Refund ?
Hello
This ticket is related to this one : https://support.shufflehound.com/forums/topic/page-template-seems-broken/#post-81265
I created a fresh and vanilla WordPress installation on a dedicated subdomain to make sure the problem was not coming from an “external” plugin or a specific set up.
Unfortunately, things are still broken with a clean install of Jevelin theme
I only used the web (wp-admin) to change things (no sftp).
I uploaded and activated Jevelin theme.
Then, the ONLY things I did are :
*click Appearance / Customize
* click styling
* change general>accent color to #040438 (same problem with another color)
* publish changes
(so far everything seems allright but ….)
*click Appearance / Customize
-> the preview already shows the diplay bug
*whatever I do, I cannot change any setting because as soon as I hit the publish button again the display would get broken (cf. image attached)
Things happened as I customized the appearance by changing color in the styling accent color. Can’t understand what went wrong.
The categories names display is smaller (see “All” ) for example and the articles previews are broken.
<span style=”color: #ff0000;”>This is a real problem as I cannot use the theme/demo can we please fix it quickly ore can I get my money back please ? </span>
Thanks a lot !
Hi there,
The issue should be fixed in the latest theme beta version (already installed on your website).
Can you please take a look? 🙂
Best regards,
Shufflehound team
So far it seems like the update has indeed fixed it ! THANKS
That is great! We will release an update with this fix as it seems that other users had a similar issue
If you need services beyond standard support, we've got your back!
If you'd prefer not to handle the installation yourself or need help getting started, we'll set everything up for you.
We'll help you rearrange sections, adjust spacing, and modify the page structure to fit your needs.
More complex styling changes, theme option modifications, and third-party integrations.
If you need something that's not included in the theme, we can code it for you.
Web design services to create custom sections, pages, and blocks for your theme, plus graphics and visualizations.
Full website builds, custom theme development, or plugin creation from scratch.
We'll provide a clear quote based on what you need. No hidden fees.