- This topic has 1 reply, 2 voices, and was last updated 5 years, 10 months ago by
.
It’s stuck to “Importing, please wait”.
At another point a tried the old method through Tools and it destroyed the database of my website!
Please tell me what to do
Hi @Kchatzi,
Sorry to hear of the problem you are having.
It’s stuck to “Importing, please wait”.
Can you check the JavaScript console for errors when you face this issue?
In Chrome go to “Tools -> Developer Tools” and in Firefox you can go to “Tools -> Web Developer -> Console”
Find information about how to open JavaScript browser console :
http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors
Let me know what JavaScript errors if any you are getting when you face this issue.
Also please make sure that your website server is allowing to access demo content on shufflehound.com and not restricting it by firewall or anything else.
At another point a tried the old method through Tools and it destroyed the database of my website!
Yes the old legacy method replaces all existing content as described in the below documentation.
https://support.shufflehound.com/installing-demo/
In this case you can restore the old backup if you have taken any.
Best regards,
Shufflehound team
