Demo import fails

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  • Author
  • Bilelch1
    Participant

    Hi,

     

    I cannot import any of the demo theme

     

    An error occurred while fetching file from: https://api.shufflehound.com/jevelin/ocdi_files/foodie/foodie_content.xml!
    Reason: http_request_failed – cURL error 28: Connection timed out after 10001 milliseconds.

     

    I have contacted my host provider and he told me the following:

     

    why would you allow a demo import from an external host?
     this is a security risk
     always upload a full template
     besides it fails because they are not very stict on their https, if they do not have that fixed then I would not trust anything else there too
    on top of that callback urls arent that save either

     

    Can I import the demo theme in offline mode .

     

    Regards,

    Bilel

    Hi Bilel,

     

    I hope you are well today and thank you for your question.

     

    There isn’t a demo available to import in offline mode.

     

    Our website is secured using SSL so there isn’t any security risk.

     

    This can be due to your site or web server misconfiguration.

     

    You can try resolving the issue as described in the below pages.

     

    https://www.artzstudio.com/2017/04/709/

    https://wordpress.org/support/article/common-wordpress-errors/#connection-timed-out

     

    Best regards,
    Shufflehound team

Viewing 2 posts - 1 through 2 (of 2 total)