- This topic has 3 replies, 2 voices, and was last updated 6 years, 8 months ago by
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Hi,
for some reason my main page element from the first screen disappears on all iOS devices.
I am attaching the video in the private section.
Please help me in finding a solution.
Hi @daykraba,
I hope you are well today and thank you for your question.
Which browser are you using to test it?
Could you please try using a different browser?
Also please try removing the animation effect on that element to check whether it is happening due to this effect.
Best regards,
Shufflehound teamIt was encountered on the Safari browser for iPhone 8.
It works fine on both PC and Android version of Chrome.
Removing of the animation indeed helped. It is satisfactory enough, however, would really love to dig to the bottom of the problem so that we will never encounter it again.
If you have any idea why it occurs and how I can prevent it, will be happy to hear.
We are not sure why this is happening but we are troubleshooting it and will update you here.
In the meanwhile please keep the animation off on your site.
