external links not working

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Home Forums Jevelin Theme external links not working

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  • [email protected]
    Participant

    external link in nav and buttons not working
    right click, open in new tab works.
    however stand link doesn’t work

    Shufflehound
    Moderator

    Hi there,

     

    Which demo are you using and which theme version do you have installed?

     

    Best regards,

    Shufflehound team

    [email protected]
    Participant

    im not sure which demo – I deleted most of the templates.
    version 1.3.12

    Shufflehound
    Moderator

    Please download and test our latest 2.0.0, there we made lot of improvements regarding to this issue.

    [email protected]
    Participant

    will it delete my page setup?

    [email protected]
    Participant

    i;m unable to update the theme.
    says already installed

    Shufflehound
    Moderator

    You can use this plugin or FTP client to update theme version.

    [email protected]
    Participant

    thank you.
    updated.

    The links on the navbar work, however the buttons on the page still do not work.

    Shufflehound
    Moderator

    Can you send a link to your page, so we can test that?

    [email protected]
    Participant

    waiting to hear back….

    Shufflehound
    Moderator

    This looks like a bug and we will work to fix this.

    [email protected]
    Participant

    Great. what’s the eta? or do you know of any plugins that might be a temporary fix?

    Shufflehound
    Moderator

    We will try to fix that today or tomorrow and we will update this thread for any news. It is hard to recommend any plugins for this feature.

    [email protected]
    Participant

    great. let me know.
    thanks

    Shufflehound
    Moderator

    Looks like we have a fix for your issue, please write us a email (to support at shufflehound com) and we will send you a beta version to test.

    BarryAtCC
    Participant

    Dear Moderator,

     

    I am having what appears to be a related problem, i.e., external link WITH AN ANCHOR is not working.

     

    Further Details

    ——————

    For example, using this url: http://www.urantia.nyc/en/Xrfdhtm/003.htm#3_1

     

    If you cut/paste this url above into a browser nav pane it works fine.

     

    HOWEVER, when used within a Jevelin TEXT BLOCK, it fails. See example here: example

     

    You will notice that:

    1. The first link [3:1.5], i.e., “http://urantia.nyc/en/Xrfdhtm/003.htm#3” DOES NOTHING
    2. The second link [Read more about…], i.e., “http://urantia.nyc/en/Xrfdhtm/003.htm” WITHOUT the anchor suffix WORKS!

    Please advise at your earliest opportunity. I need to know whether or not to abandon my plans for Jevelin.

     

    Thank you,

    -Barry

     

     

    Shufflehound
    Moderator

    Hi there,

     

    Sorry to hear that.

    This happens due to one-page scroll option. If you don’t need it, we can create an option which can disable it and it should fix your issue.

    If you need it, we will work further to improve it.

    Either way this issue can be fixed.

     

    Best regards,

    Shufflehound team

    BarryAtCC
    Participant

    Thx for the prompt reply!

     

    Regarding the one-page scroll option, since I don’t know what it is (yet), I guess I don’t currently need it. So let’s proceed with the disabling approach for now.

     

    Please advise further.

     

    Thank you,

    -Barry

    Shufflehound
    Moderator

    To make things clear – one-page scroll option is made for scrolling to page sections without reloading a page. Like in this page – https://jevelin.shufflehound.com/landing2/ and by disabling it, this kind of navigation won’t work.

Viewing 20 posts - 1 through 20 (of 30 total)