- This topic has 5 replies, 2 voices, and was last updated 5 years, 2 months ago by
.
Hello,
I just bought theme today and installed it. Now installing required and optional plugins. I got this error:
<div class=”wrap”>Downloading installation package from <span class=”code”>https://cdn.shufflehound.com/theme-plugins/yellow-pencil-AX5N33.zip</span>…
Download failed. Service Unavailable
</div>
Plugin not activated. A higher version of Yellow Pencil Pro: Visual CSS Style Editor is needed for this theme. Please update the plugin.Also tried to import a ready theme but got this error:
An error occurred while fetching file from: http://api.shufflehound.com/gillion/ocdi_files/tech/tech_content.xml!
Reason: 503 – Service Unavailable.Are your servers are ok? Is it a temporary problem?
Regards,
Levent
Ok, i installed the Yellow Pencil plugin buy downloading it manually and uploaded/activated.
But i can’t still one-click-import sample theme. Now i’m getting “Error: Internal Server Error (500)” after clicking “Yes, Import”.
(Also tried manually importing xml file and same error)
Ok, sorry for flooding but i did one-click-import (not all images or settings came but i complete missing settings/media files manually)
Even so if you suggest some settings on server side or front-end settings about this importing action and error 500, i will appreciate cuz i will use this function later again.
Thanks,
Levent
Solution for this topic
Sorry for the inconvenience caused.
It was a server related issue that we resolved.
Could you please try it now?
Allright, now works fine, thanks for support!
Regards,
Levent
You are most welcome here 🙂
