Help with Google Map

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  • MonologueHQ
    Participant

    Hi,

    We’re having some issues with the map on our ‘About’ page – it’s just showing up as a grey square (see attached). Do you know why? Login details are supplied in the ‘Private content’ box.

    Thanks.

    Attachments:
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    Shufflehound Support
    Moderator

    Hi @MonologueHQ,

     

    I hope you are well today and thank you for your question.

     

    Could you please share your site URL so that I can troubleshoot the issue?

     

    Best regards,
    Shufflehound team

    MonologueHQ
    Participant

    Did you receive my site details? I sent it using the private content box but now I can’t see it. I’ve sent it again.

    Shufflehound Support
    Moderator

    I got the details now.

     

    I can’t access your site login screen as it displays an error “You don’t have permission to access /wp-login.php on this server.” so please make sure that it is accessible.

    MonologueHQ
    Participant

    Hi,

    What’s your IP address?

    Thanks.

    Shufflehound Support
    Moderator

    It is 122.170.182.157

     

     

    MonologueHQ
    Participant

    Ok. I have contacted my hosting company to see if they can help. I’m not sure why you can’t login, it was working for your colleague last week.

    Shufflehound Support
    Moderator

    I am not sure why it is not accessible to me.

    Maybe, your hosting provider will fix it.

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