- This topic has 4 replies, 2 voices, and was last updated 6 years, 9 months ago by
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Hello,
We’re trying to import the “Education” content for the Jevelin theme but every time we do we receive a 500 error.
We contacted our hosting and they told us the error is being triggered by something in the code based on the first line. Can you fix this please? Our website is: https://excelsior.a2hosted.com
<div>
<div><span style=”font-family: Verdana,Arial,Helvetica; font-size: small;”>[21-Feb-2019 13:19:08 UTC] PHP Fatal error: Uncaught Error: Class ‘XMLReader’ not found in /var/www/vhosts/excelsior.a2hosted.com/httpdocs/wp-content/plugins/one-click-demo-import/vendor/proteusthemes/wp-content-importer-v2/src/WXRImporter.php:123
Stack trace:
#0 /var/www/vhosts/excelsior.a2hosted.com/httpdocs/wp-content/plugins/one-click-demo-import/vendor/proteusthemes/wp-content-importer-v2/src/WXRImporter.php(331): ProteusThemes\WPContentImporter2\WXRImporter->get_reader(‘/var/www/vhosts…’)
#1 /var/www/vhosts/excelsior.a2hosted.com/httpdocs/wp-content/plugins/one-click-demo-import/inc/Importer.php(80): ProteusThemes\WPContentImporter2\WXRImporter->import(‘/var/www/vhosts…’)
#2 /var/www/vhosts/excelsior.a2hosted.com/httpdocs/wp-content/plugins/one-click-demo-import/inc/Importer.php(137): OCDI\Importer->import(‘/var/www/vhosts…’)
#3 /var/www/vhosts/excelsior.a2hosted.com/httpdocs/wp-content/plugins/one-click-demo-import/inc/OneClickDemoImport.php(294): OCDI\Importer->import_content(‘/var/www/vhosts…’)
#4 /var/www/vhosts/excelsior.a2hosted.com in /var/www/vhosts/excelsior.a2hosted.com/httpdocs/wp-content/plugins/one-click-demo-import/vendor/proteusthemes/wp-content-importer-v2/src/WXRImporter.php on line 123</span></div>
</div>FTP
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Hi @rgarner,
Sorry to hear of the problem you are having.
Please don’t share sensitive information on the forum as this is public forum so the information shared can be misused by others.
Please change the shared credentials ASAP.
If you want to share anything privately then you can do so by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”.
I have tested it on my test site and it’s working fine for me using below latest version of Jevelin theme.
Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpBest regards,
Shufflehound teamPlease delete this ticket ASAP.
We have removed the site credentials now from this topic.
