- This topic has 5 replies, 2 voices, and was last updated 5 years, 9 months ago by
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Hi,
a few days ago my website thewalkman.it stopped to load on mobile. I don’t know if there was some issues with plugin updates or due to the AMP plugin that was running. I disabled all of them, but the issue’s still there.
I thought it was a redirect problem, so after disabling them I restored the .htaccess file, but it didn’t help.
Thanks for your time!
Hi @thewalkman,
Sorry to hear about the problem you are having.
I visited your website and It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.
Best regards,
Shufflehound teamHi,
thanks for the reply. I updated the theme and the Page Builder but it still doesn’t work.
It seems there is some issue with the page loader on your website.
I have deactivated the page loader in the theme settings as shown in the attached screenshot.
Could you please test it now?
Solution for this topic
Hi!
Thanks for your help. I figured out that the issue was the size of the logo. It was too large and the browser struggled loading it.
Thanks again
Awesome great to see you got that figured out.
Please advise if you have more questions.
Have a fantastic day!
