Mobile Menu Too Big

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  • [email protected]
    Participant

    The mobile menu is too big. It looks broken.

    See attached image.

    How can I fix this?

    Attachments:
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    Shufflehound Support
    Moderator

    Hi @pontus,

     

    I hope you are well today and thank you for your question.

     

    It is displaying fine for me as shown in the attached screenshot.

     

    Which browser are you using?

     

    Could you please test it using a different browser to know whether it is a browser-specific issue?

     

    Also, please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    Best regards,
    Shufflehound team

    [email protected]
    Participant

    Hi,

    Thanks for your fast answer.

    I don’t see any attached file?

    It’s not a browser specific issue. I tried with different browser on different phones. I use Safari and Google Chrome on a Iphone X.

     

    Which browser are you using?

     

    Shufflehound Support
    Moderator

    I am using chrome browser.

     

    Here’s the attached screenshot.

     

    Have you updated the theme as described above?

    Attachments:
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    [email protected]
    Participant

    Thanks.

    No. I tried to upload the Zip file but I got an error:
    ”

    Unpacking the package…

    Installing theme …

    The destination folder already exists. /customers/4/e/d/dbaseone.nu/httpd.www/wp-content/themes/jevelin/

    The installation of the theme failed.”

    Why should I install a beta version any way?

    Shufflehound Support
    Moderator

    It is not a Beta but a released version. The Beta word there is deceiving.

     

    You have to follow the instructions provided in the below page to update the theme.

     

    https://support.shufflehound.com/updating-theme/

    [email protected]
    Participant

    Thanks.

    Done. Still the same problem. 🙁

    [email protected]
    Participant

    Now I cant even access the site?…

    Edit: Just an temporary error. Fixed.

    So I updated to the latest theme.

    I still have the same problem.
    Menu is too big on mobile, both in Safari and Chrome.

    Attachments:
    You must be logged in to view attached files.

    Shufflehound Support
    Moderator

    Solution for this topic

    It seems you have added minimum height to the row containing the slider so please try removing it as described below.

     

    http://wpdemos.themezaa.com/pofo/documentation/knowledgebase/wpbakery-page-builder-elements/add-minimum-height-to-your-row/

     

    Also, please try temporarily adding the same slider on another page to check whether it is a slider issue.

    [email protected]
    Participant

     

    Hi Shufflehound team,

     

    Issue solved. I followed your instructions in the post above.

    Your’e the best!

    Better than all the rest
    Better than anyone
    Anyone I’ve ever met

     

    Best Regards,

    Pontus

     

    Shufflehound Support
    Moderator

    You are most welcome here 🙂

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