Home › Forums › Jevelin Theme › Mobile View Destroyed
Home › Forums › Jevelin Theme › Mobile View Destroyed
I have no idea what is going on with the theme. One day all the text is to one side, the next day it’s on the other side.
Now there is no optimized mobile version. The menu is mobile but stretched to look like a full desktop view. It’s impossible to navigate now.
When mobile view was working, there is random padding around the mobile view that cut off most of the site.
I haven’t added new plugins or added custom CSS. It just randomly jumps from one issue to the next.
Please help. Im at a total loss. Thank you for your support.
Hi @aphidinc,
I hope you are well today and thank you for your question.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound team
Greetings! Thank you for your response!
Disabling all plugins except those two hasn’t resolved anything.
There are no plugin conflicts. WordPress customer service has done hours of research and determined that there is nothing they can do from their end and it is strictly theme related.
Attached is what the site looks like with those two plugins enabled.
Mobile site is still the same problem.
Will someone please take a look. After hundreds of hours of dealing with issues Im feeling the need to start from scratch and lose everything.
When I try to log into your site I get WordPress login screen as shown in the attached screenshot but your shared site login credentials are not working on it.
Please advise.
I uninstalled the theme…and reinstalled a different theme. Its working fine now. But for whatever reason, WordPress is uninstalling my membership plugin stating there is malware stuck in the theme. Even though I downloaded the latest version and did a fresh install.
The site is working fine now but the plugin will not take responsibility for the faulty plugin and will not refund my money.
I know this is a different issue now, I just have no idea what to do.
I appreciate your help
As it is Malware and security related so you can contact WordPress.com security experts or use below security services to fix it.