Mosaic Display with bad quality images

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  • heliobentzen
    Participant

    When I tried use Gillion Blog Slide the pictures from my posts show with bad quality.

    • This topic was modified 4 years, 2 months ago by heliobentzen.

    Shufflehound Support
    Moderator

    Hi @heliobentzen,

     

    I hope you are well today and thank you for your question.

     

    Please regenerate the thumbnails on your site using the below plugin.

     

    https://wordpress.org/plugins/force-regenerate-thumbnails/

     

    Best regards,
    Shufflehound team

    heliobentzen
    Participant

    But, It`s happens when I create new posts.

    Shufflehound Support
    Moderator

    You have set too small images as featured images for the posts causing the issue as shown in the attached screenshot.

     

    Please make sure that you are using large enough images and use the above shared plugin If you are still facing the issue.

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    heliobentzen
    Participant

    I tried use plugin, big size images, but i dont have success.

    Shufflehound Support
    Moderator

    It seems you have disabled right-click on your website so I can’t troubleshoot it.

     

    Could you please temporarily enable the right click on your website?

     

    Also, would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

    heliobentzen
    Participant

    Yes, I’ll

    Shufflehound Support
    Moderator

    I logged into your website and saw you are using too many images on it so could you please regenerate thumbnails on it forcefully as displayed in the attached screenshot?

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    heliobentzen
    Participant

    I tried it but in my new posts contains the same issue.

    Shufflehound Support
    Moderator

    Do you mean it works for old posts but not new?

     

    I have tested it on my test site and it’s working fine for me using the latest version of Gillion theme as displayed in the attached screenshot.

     

    Please make sure that you are using below the latest version of the theme.

     


    Please login to access this file

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    heliobentzen
    Participant

    The same problem to new posts. I disabled all plugins (not required) to try, but not success.

    Shufflehound Support
    Moderator

    Have you made sure that you are using the above latest version of the theme?

    heliobentzen
    Participant

    <p style=”text-align: left;”>Yes, you can login to see. I replaced the theme to lastest Version</p>

    Shufflehound Support
    Moderator

    I logged into your website and saw you had set different sizes for the media in your website settings as shown in the attached screenshot which I changed now so it stated displaying fine.

     

    If any image doesn’t display properly for you then please regenerate the thumbnails using the plugin suggested above.

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