New Google Analytics connection to site is not working

Home Forums Gillion Theme New Google Analytics connection to site is not working

Home Forums Gillion Theme New Google Analytics connection to site is not working

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    RESOLVED Posts
  • Hi,

     

    I tried to connect my site to Google Analytics (it is offering me only the new version of parameter – no UA-xxx parameter, only G-xxx. I put it into the dedicated field in Theme settings, nothing happened.

    Then I tried to use also a plugin (called GA Google Analytics) and the result is the same. Is the field in Theme settings accepting the new form of this parameter? If not, will you be working on it?

     

    Thank you,

    Kind regards,

    Michaela

    Attachments:
    You must be logged in to view attached files.

    Solution for this topic

    Hi Michaela,

     

    I hope you are well today and thank you for your question.

     

    It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    Also, please check whether the information provided on the below page helps you.

     

    https://support.google.com/analytics/answer/9539598?hl=en

     

    Best regards,
    Shufflehound team

    Thank you very much,

     

    the update together with Google link helped. This is resolved now.

     

    Kind regards,

    Michaela

    You are most welcome here 🙂

Viewing 4 posts - 1 through 4 (of 4 total)