- This topic has 3 replies, 2 voices, and was last updated 6 years, 6 months ago by
.
Hi There,
I just bought this theme(Jevelin), once i clicked activate, website become error. Kindly assist on this asap. Thanks
Hi @kally,
I hope you are well today and thank you for your question.
It seems you are getting HTTP 500 Internal Server Error on your site.
You can resolve the 500 internal server error as described in the following page.
http://freewptp.com/fix-wordpress-issue-internal-server-error/
Also please make sure you are using latest version of PHP on your server by referring the information provided in the following page.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpBest regards,
Shufflehound teamHi Dear Support,
Yes i was using the latest info. Can you assist to check why i am not able to activate this theme? Coz normally once i purchased the theme, then it will ok to activate.
Thanks
It is not a theme issue but your server issue therefore we requested to resolve it as described in the below page.
http://freewptp.com/fix-wordpress-issue-internal-server-error/
Have you followed the instructions provided on the above page?
You can also contact your web host to resolve that issue.
