- This topic has 5 replies, 2 voices, and was last updated 3 years, 12 months ago by
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Hi there,
When I tried to import the theme using ‘one click demo import’ the following error pops up.
Thanks,
Megan
Hi Megan,
I hope you are well today and thank you for your question.
Please make sure that you have activated the theme required plugins and import the demo content from the below path as described here https://support.shufflehound.com/installing-demo/
Admin Area -> Appearance > Import Demo Data
Also, it seems from your shared screenshot that the demo import has finished so are you facing any issue?
Best regards,
Shufflehound teamThanks – i think it installed.
Another questions, I am using a theme with the Slider Revolution, but says i need to purchase it, I entered my purchase code but didn’t work, do I need to pay for this separately? What can I use as an alternative if I have to pay for this?
Another questions, I am using a theme with the Slider Revolution, but says i need to purchase it, I entered my purchase code but didn’t work, do I need to pay for this separately? What can I use as an alternative if I have to pay for this?
If you have not purchased slider revolution plugin and using the plugin bundled with the theme then you are not direct customer of that plugin so can not activate that plugin.
Please see more information about this on the following pages.
https://www.themepunch.com/faq/purchase-code-registration-faqs/#1447194367831-7941a825-85b2
https://www.themepunch.com/faq/update-to-5-0-via-ftp/
To use the plugin you don’t need purchase code, you can just install and activate the plugin from Appearance -> Install Plugins
Is there an alternative element I can use that is similar/or just for header? I can’t seem to find one
@Megan To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
