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Hi,
I’m using the Portfolio widget with WPBakery. I want to only show items from the “financial-services” category, but when I enter that slug in the Categories field on the Portfolio Settings, it seems to have no effect on the page. See attached.
I tried entering “Financial Services Industry” display name instead of the slug and that didn’t work.
I tried removing the category altogether, such that all categories are displayed and you’ll see it’s not even displaying the “Financial Services Industry” category at all.
This was working fine on the Unyson framework. On there, when you specify the category, it creates a tag to ensure you’re picking a valid category. On Redux / WPBakery, is uses free text instead of a tag in that field and it’s as if it’s not finding the category.
Here it is working correctly on the Unyson version of the page. Specifically, it’s showing only the portfolio items associated with the financial services category.
An update… I changed the Limit from 2 to -1, and that made all the categories show. I then could apply the financial-services slug and the category is now showing. But ultimately my desire is to hide the filter and only show the financial services items.
On Unyson, it appears be applying the category filter both to the categories and to the items (see attached). So then it doesn’t matter that the All tab is selected, because I can hide the filter and it’s still only showing the filtered items.
On Redux/WPBakery, the category is filtering the list of categories, but not the list of items. So when I hide the filter, it’s really still the All tab’s content which is displaying, which includes the items I don’t want to see.
Hi there,
Apologies for our delayed response.
First, could you please confirm that your theme is updated to the latest version, 5.9? We want to ensure you have all the latest patches.
Best regards,
Shufflehound Team
Yes, I was on 5.9 when I observed this issue. I just upgraded to 5.10, and the issue exists there as well.
Hi there,
In that case could you please share login details to your website, so we can further inspect this issue? That would be very helpful.
Best regards,
Shufflehound Team
Temp login details provided in private info field. Have a look at the Industries page (https://www.gavant.com/industries) in the Financial section. When the limit is -1, all two items show. When I set the limit to 2, I only see one item. It seems the limit is being applied prior to the category filter, but it should be implemented the other way around.
Hi there,
After a lot of testing and debugging, it seems we may have identified the issue. Please test our latest beta version below:
Please login to access this file
Let us know if that fixes it! š
Best regards,
Shufflehound team
This looks to have resolved the issue. Will continue testing.
Thank you!
You are welcome! š