problem with instagram, facebook widgets

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Home Forums Gillion Theme problem with instagram, facebook widgets

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  • Hi!

    I made a new install today, with the last version and I have some issues with the shufflehound widgets.

    shufflehound Instagram – the pictures doesn’t appear, and checking my Inspector elements I have 3 errors message:

    -Access to XMLHttpRequest at ‘https://www.instagram.com/leandromtreis/’ from origin ‘http://wp5.lmtr.com.br’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.

    jquery.instagramFeed.min.js?ver=1.0:1 Instagram Feed: Unable to fetch the given user/tag. Instagram responded with the status code: 0
    (anonymous) @ jquery.instagramFeed.min.js?ver=1.0:1
    http://www.instagram.com/leandromtreis/:1 Failed to load resource: net::ERR_FAILED

    __________________________________

    About the shufflehound facebook, it appers with a huge delay and justhalf of the widget.

     

    Both of these are possible to see at: http://wp5.lmtr.com.br/viagem-aos-balcas/
    instagran used: leandromtreis
    facebook used: oquevisitar

     

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    Hi @leandromtr,

     

    I hope you are well today and thank you for your question.

     

    Could you please share the screenshot of your website’s General Settings screen as shown in the attached screenshot so that I can troubleshoot the issue?

     

    Best regards,
    Shufflehound team

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    Follows 2 images.
    The first one with my general settings and the secounf one with my widgets setup (just in case).

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    I could confirm the Instagram feed issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

    The instagram issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/

     


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    leandromtr
    Participant

    Hi!

    The error still continue, in instagram and facebook page as you can see on attachment.
    Note. the version was updated as requested.

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    I can see it displays fine on your website as shown in the attached screenshot.

     

    Please advise.

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    leandromtr
    Participant

    About the instagram on sidebar is true, now it appers, but alway with the same size, even if I changing it. First bug
    when I use instagram on footer at homePage it works also, even if the same issue size, but I can have it doesn’t appers in other page.
    ex: http://wp5.lmtr.com.br/o-que-comer-em-cada-pais/ Secound bug

    My facebook widgets in all browser still doesn’t appers correct, as I said in my first message it just appers partial Thrid bug

    About the instagram on sidebar is true, now it appers, but alway with the same size, even if I changing it. First bug

    I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed soon.

     

    when I use instagram on footer at homePage it works also, even if the same issue size, but I can have it doesn’t appers in other page.
    ex: http://wp5.lmtr.com.br/o-que-comer-em-cada-pais/ Secound bug

    My facebook widgets in all browser still doesn’t appers correct, as I said in my first message it just appers partial Thrid bug

    Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

    Hi! Thks for your concern, but Im not able to wait you fix all issues that you already said that were ok, as I said I had urgency with the theme and I needed to continue from other way.

    So pls could you check the request of refound that I made related this theme?

    Yes, I have notified the administrator to process it ASAP.

    The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/

     


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Viewing 12 posts - 1 through 12 (of 12 total)