I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme.
This can be child theme issue used on your site so to confirm it just temporary use the Jevelin theme on your site. If everything works fine then it’s your site child theme issue.
Also this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.