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Earlier today I purchased your Jevelin product after reading a review. I expected it would allow me greater access to modifications of the header area and I would be able to design my site they way I intended. Once I installed the theme I found it difficult to work with, many of the customization functions did not perform as purported, the customization is not at all intuitive, changes were extremely slow to update and did not appear to be live. I am looking to have my money refunded, as I will not be using this theme.
Hi @jcribbs48,
Sorry to hear of the problem you are having.
You can use a custom header and customize it however you want to as shown in the attached screenshots.
Please advise if you have more questions.
You can request a refund from ThemeForest where you have purchased the theme.
Best regards,
Shufflehound team
