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Hi @mariah,
Sorry to hear of the problem you are having.
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme as displayed in the attached screenshot.
I can see the error message “Could not copy the file” in your shared screenshot so please make sure your WordPress install files have proper following permissions.
https://www.smashingmagazine.com/2014/05/proper-wordpress-filesystem-permissions-ownerships/
https://codex.wordpress.org/Changing_File_Permissions
Best regards,
Shufflehound team