Social counter is not updating

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    RESOLVED Posts

  • kmga
    Participant

    I probably have the same issue with: https://support.shufflehound.com/forums/topic/social-counter-not-updated/

     

    The problem is that my social counter gets stucked. It’s not showing the latest counts / total number of likes/follows on social media. Can you please help fix this?

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    Shufflehound Support
    Moderator

    Solution for this topic

    Hi @kmga,

     

    I hope you are well today and thank you for your question.

     

    You can try resolving this by using the attached custom child theme of Gillion theme that contains some custom code.

     

    Best regards,
    Shufflehound team

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    kmga
    Participant

    Do I need to replace my current child theme with this one? How about my custom scripts and theme settings?

    Shufflehound Support
    Moderator

    Do I need to replace my current child theme with this one?

    Yes

     

    How about my custom scripts and theme settings?

    It won’t change.

    kmga
    Participant

    Got it thanks, this fixed the issue.

    Shufflehound Support
    Moderator

    You are most welcome here 🙂

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