Sorry to hear of the problem you are having.
Could you please share me the page URL from your site where it is happening so that I can help you?
Also would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
To resolve the issue please try adding excerpt text manually in the excerpt field of your site home page.
Please find more information about it in the following pages.
But notices previous tickets, you told me to put the tar (— more —) because when the user does a search on the website of this error.
I am not sure which ticket you are referring to so could you please share me the ticket URL?
I tried to change this option and it did not work either. What is iso used for?
To help us keep support thread separates could you please create new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.