- This topic has 3 replies, 2 voices, and was last updated 6 years, 7 months ago by
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Hi,
I have just downloaded Jevelin and have tried to install the required plugins on wordpress, where I have been hit with a number of errors that look like the below:
An error occurred while installing Unyson: Destination folder already exists. /var/www/wptbox/wp-content/plugins/unyson/.
I read that the installation process was quick and easy so it would be great if this could be fixed / help given asap.
Thanks in advance!
Hi @tommo901,
Sorry to hear of the problem you are having.
It seems from your shared error message that the Unyson plugin is already installed on your site but still you are trying to install it causing the error.
Please remove the existing Unyson plugin if you want to reinstall it.
Thank you for sharing your site credentials but it seems you have missed to share your site URL.
Best regards,
Shufflehound teamHi,
Thanks for the speedy reply.
I understand the issue…however my WordPress account is showing no plugins..so I do not understand how to get rid of plugins I cannot see (all the required plugins for the install have the same error thrown).
I believe I have to use an FTP client, but need guidance, as much help as possible with this!
Thanks
I logged into your site and confirmed that it is not an issue with Unyson plugin but we can’t install any plugin on your site as displayed in the attached screenshot which you can confirm yourself.
It seems the issue with your WordPress installation or web host so please contact your web host or reinstall WordPress to resolve it.
If you are not a developer then you can consider hiring a developer to do it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
