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Hello! When I attempt to change my demo theme colors (corporate demo theme), the form field defaults to RGB black and won’t let me type over the presets with my hex #. I have attached a screen shot for reference. Some colors I can change, but the standard site colors seem to be blocked. Can you help me with this?
Hi @ndaiutolo,
Sorry to hear of the problem you are having.
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme as displayed in the attached screenshot.
Please make sure you are using below latest version of theme on your site.
Best regards,
Shufflehound teamThank you for providing me with the updated theme. I have updated as you suggested, however it did not resolve the problem I’m having.
When I attempt to change the theme colors, they default to RGB and then to black. I cannot type over them – it doesn’t allow me. I’ve attached screen shots to show you what I’m experiencing.
Can you please help me? Perhaps you can duplicate what I’m experiencing?
I can log in to your site using shared credentials but i can’t access admin area of your site to troubleshoot the issue as i am always getting redirected to my-account on visiting wp-admin page.
Could you please make sure that your site admin area is accessible?
I’m so sorry about that – I have updated the access level of that account and tested. You will be able to view the admin with the access below.
Thank you!
Solution for this topic
I logged in to your site and updated the Unyson plugin to the latest version which resolved the issue.
Could you please confirm whether it is working fine for you now?
Yes it’s working!! Thank you so much :).
You are most welcome here 🙂
