- This topic has 9 replies, 2 voices, and was last updated 5 years, 9 months ago by
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Hi there, we are having problems with the blog output for video posts…
https://blog.nothegger-transporte.at/
somethimes they show up, and then they don’t – and in the source code there is nothing in the video div…
also we have problems with https://blog.nothegger-transporte.at/impressum/
the margin is as on every site – still it looks like this…
we use wpbakery page builder…
thanks!
Hi @Manfred74,
I hope you are well today and thank you for your questions.
Hi there, we are having problems with the blog output for video posts…
somethimes they show up, and then they don’t – and in the source code there is nothing in the video div…
Please try updaing the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
also we have problems with
the margin is as on every site – still it looks like this…
we use wpbakery page builder…
I visited your shared page but didn’t see the issue so could you please describe it a bit more in detail?
Best regards,
Shufflehound teamHi there,
tried it on our dev site… https://dev-blog.nothegger-transporte.at/
still the same problem….
Could you please tell me which WPBakery page builder element are you using to display the blog posts on the shared page?
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Hi there,
we use the latest version…
As you can see in the attached image, the video on the right is not showing…
Thx
I logged into your shared site and saw you are still using an older version of the theme as shown in the attached screenshot so please update it to the latest version as described above.
hey, sorry my fault…
now it seems to work… blog.nothegger-transporte.at
Glad it is working fine for you now.
Hi there, same problem again…
We did not change the theme or anything, videos just don’t show up in the blog posts…
Could you please share the blog post URL from your site where it is not displaying so that I can troubleshoot it?
Also, you are still using an older version of the theme on your website so could you please update it to the below latest version?
