Website not working after installing the theme

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  • firstave
    Participant

    Hi there.

    Website is not working at all after installing Jeveline theme, the pages are completely blank. When I try to edit the page with the front edited editor it doesn’t load but I can still see all the content with the backend editor. Preview doesn’t load either.

     

    Not sure what to do

     

    Shufflehound Support
    Moderator

    Hi @firstave,

     

    Sorry to hear of the problem you are having.

     

    I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme.

     

    Please make sure you have activated theme required plugins such as Unyson plugin.

     

    Also, please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.

     

    https://www.wikihow.com/Check-PHP-Version
    http://php.net/supported-versions.php

     

    Can you please try temporary enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:

    define('WP_DEBUG',true);

     

    You might already have a line for WP_DEBUG, so just make sure it’s set to true.

     

    Let me know what errors if any you are getting when you face this issue.

     

    Best regards,
    Shufflehound team

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