woo add/subtract buttons not working on this page

Home Forums Gillion Theme woo add/subtract buttons not working on this page

Home Forums Gillion Theme woo add/subtract buttons not working on this page

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    RESOLVED Posts
  • savethecat
    Participant

    Hi.. Woo works fine apart from the add/subtract products + and – buttons on this page:

    https://savethecat.com/products/uncategorized/scene-cards

    however if you click on the 0 (zero) and manually enter a number, then the buttons seem to work.

    I have tested this with the WP twentynineteen theme and the buttons work, so it is a theme issue. The product on the above page is a Woocommerce Grouped Product and as you can see the value is set to 0 by default, which is normal behaviour. Not sure if this is related to why the buttons dont work. Thanks.

     

     

    Hi @savethecat,

     

    I hope you are well today and thank you for your question.

     

    Could you please clear and temporarily deactivate the WP Rocket cache that you are using on your website so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

    savethecat
    Participant

    Hi, I have disabled WP Rocket and the Siteground caching plugins, the issue still seems to be present.

    I troubleshoot the issue on your website and could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

    Solution for this topic

    The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

    savethecat
    Participant

    latest theme version fixes this issue, thank you 🙂

    You are always welcome here 🙂

Viewing 7 posts - 1 through 7 (of 7 total)