- This topic has 25 replies, 2 voices, and was last updated 6 years ago by
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I try to use your “Woocommerce Recents Products shortcode” in my home page but when I select the filter in above of products there isn’t appear the products in one line. You can see it in the attachment screenshot. Also I test test the responsive mode for iPhone or iPad for 3 columns products per line appears and it’s not working.
Is there any way to fix this issue ?
Thanks for your support
Chrysanthi
Hi Chrysanthi,
I hope you are well today and thank you for your question.
Could you please share me the screenshot from your site admin area displaying how you are using it?
Also could you please share me your site URL where it’s happening so that i can troubleshoot it?
Best regards,
Shufflehound teamHi again,
the temporarily url is http://apopsieshop.gr.185-4-133-9.linuxzone29.grserver.gr . I send the screenshot attachments from admin page. It’s necessary to do the latest update of the theme? I lose all my progress??
Thanks a lot
Chrysanthi
Hi again,
I add also the following custom css to my theme Custom code:
.sh-woocommerce-products .woocommerce ul.products li.first { clear: both!important; }But when I choose a category from filter at the top of Woocommerce recent products and then I choose All products is appear like you can see in the attachment called woocommerce-recent-1.jpg
Thanks again
Chrysanthi
The issue will get resolved using below latest version of theme. You can update the theme as described in this page https://support.shufflehound.com/updating-theme/
It’s necessary to do the latest update of the theme? I lose all my progress??
Not necessary but highly recommended.
You wont lost any of your content if you have not made any changes in the theme files.
The plugin Easy Theme and Plugin Upgrades is not update over than 1 year and is not tested in 4.9.4 wordpress version!! Is it safe to install??
Chrysanthi
Yes it is safe to install and we have tested it.
Hi again,
I update the theme and the same is the same!! You can see in attachment file
Hi again,
also I add the following custom css code but it’s not working again
.sh-woocommerce-products .woocommerce ul.products li.first { clear: both!important; }I can see it is displaying fine on your site now as shown in the attached screenshot.
Could you please test it clearing your browser cache or using different browser?
Hi again,
when I go to home page is works ok. But when I choose the third category and it’s looks like you can see in the screenshot. Also, when I choose again All categories there is the same problem. You can see them in attachments.
Also,
I clear the browser cache and I use different browser but the problem is the same!!
Could you please try setting style 2 as shown in the attached screenshot?
Hi again,
I select the Style 2 and the problem is the same!!Do you want to give you credentials to see the admin panel??
It’s necessary to add the following css code???
.sh-woocommerce-products .woocommerce ul.products li.first { clear: both!important; }Thanks a lot!!
Currently don’t use any CSS code and please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”.
Hi I remove the css code and I send you the details below.
I download the update theme from the themeforest. Is this the same with the theme update which you send me in the previous conversation???
Yes both the themes are same.
I tried logging in to your site using shared credentials but the credentials didn’t work.
Please make sure they are correct and working fine.
Sorry for the incovinience. I send you the correct credentials
Hi,
do you have any news for the problem with Woocoomerce recent products in my eshop Home page??
Thanks a lot
Chrysanthi
