WP Bakery Builder updates

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Home Forums Jevelin Theme WP Bakery Builder updates

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  • pineappleweb19
    Participant

    Howdy,

     

    yesterday we bought the theme Jevelin.

     

    It came in the version 4.3.1 with WP Bakery Builder already obsolete (version 6.0.2), we have seen that 2 weeks ago the 6.0.3 was released.

     

    The WP Bakery Builder plug-in FAQs say: “How to update and receive support if I do not purchase a direct license? In such case, you need to wait for your WordPress theme author to update WPBakery Page Builder on their side and push it to you. Also, support related questions should be addressed to your WordPress theme provider.

    1. How can we get the zip of the updated version?
    2. Future theme updates will include the WP Bakery Builder updates?
    3. If we can’t receive future updates of the plug-in without purchase another licence just for it, it’s possibile to “translate” its presets before deleting it to keep the website look?

    Thanks in advance for support

     

    Elena

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    Solution for this topic

    Hi Elena,

     

    I hope you are well today and thank you for your question.

     

    We update the plugin with every theme update and you can install the updated plugin version from Appearance > Install Plugins

     

    We have intentionally not updated the plugin due to the issue as described in the below topic.

     

    https://support.shufflehound.com/forums/topic/wpbakery-page-builder-v6-0-3-update-is-broken-please-downgrade-to-v6-0-2/

     

    Please advise if you have more questions.

    Best regards,
    Shufflehound team

    pineappleweb19
    Participant

    Oh, thank you for the tip! We will wait the next theme upgrade then!

     

    Best regards

     

    Elena

    You are most welcome here 🙂

Viewing 4 posts - 1 through 4 (of 4 total)