WPBakery

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  • Weiyi
    Participant

    Hello Shufflehound,

    My WPBakery says i need to update it but it says i need to buy a new licence? Such a bad timing cus my website is live and each time i want to edit something i get a AMP/CSS  Error?

    I hope u guys have some answer for me.

    Thanks

    Shufflehound Support
    Moderator

    Hi @Weiyi,

     

    I hope you are well today and thank you for your question.

     

    Please note that you are using the WPbakery page builder plugin bundled with the theme therefore you are not direct customer of that plugin and cannot update that plugin until you purchase it.

     

    Please find more information about it on the following page.

     

    https://kb.wpbakery.com/docs/faq/can-i-update-wpbakery-page-builder-if-i-have-purchased-it-in-a-theme/

     

    We update the plugin with every new theme version. In this case you can just delete old plugin version and reinstall latest plugin version bundled with theme from Appearance ->  Install Plugins

     

    Please make sure that you are using the below latest version of the theme and then update the WpBakery plugin from the path Admin Area -> Appearance -> Install Plugins

     


    Please login to access this file

     

    Best regards,
    Shufflehound team

    Weiyi
    Participant

    How do i resolve the AMP error?

    • This reply was modified 3 years, 8 months ago by Weiyi.
    • This reply was modified 3 years, 8 months ago by Weiyi.

    Weiyi
    Participant

    And one final question: I don’t see WPBakery as editing tool anymore.

    i only can click on it on the home page, when i go to a subpage it disappears but yellow pencil is still visible

    • This reply was modified 3 years, 8 months ago by Weiyi.
    • This reply was modified 3 years, 8 months ago by Weiyi.

    Weiyi
    Participant

    Edit: I want to edit the categories of my website.

    • This reply was modified 3 years, 8 months ago by Weiyi.

    Shufflehound Support
    Moderator

    To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add a reference to this thread in your newly created thread.

     

    We would be more than happy to help you with your new threads.

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