WPBakery editor don´t show in backend

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Home Forums Jevelin Theme WPBakery editor don´t show in backend

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  • [email protected]
    Participant

    Hi,

    I just notices that the WP bakery dont show in my backend so I cant make changes to any pages.

     

    The plugin is installed and activated, and has been used since we built the website, but today it didn´t work.

     

    Also there is something wrong with the theme on the front page. See attached images. See attached screenshot.

    Its only on the frontpage this problem is. the rest of the page shows the text and images, but the frontpage shows what looks like the codes from the page builder.

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    Hi @olechristiansandvoll,

     

    I hope you are well today and thank you for your question.

     

    Your shared site credentials are not working so please make sure that it is correct.

     

    Your site home page is created using Unyson page builder and not WPBakery page builder so you have to use Unyson page builder by activating page builder extension of Unyson plugin.

     

    Best regards,
    Shufflehound team

    [email protected]
    Participant

    Hi, new credentials in private field

    I just notices that the WP bakery dont show in my backend so I cant make changes to any pages.

    The plugin is installed and activated, and has been used since we built the website, but today it didn´t work.

    I logged into your website and saw the WPBakery Page Builder is working fine on it as shown in the attached screenshot.

     

    Please advise.

     

    Also there is something wrong with the theme on the front page. See attached images. See attached screenshot.

    Its only on the frontpage this problem is. the rest of the page shows the text and images, but the frontpage shows what looks like the codes from the page builder.

    As said above your site home page is created using Unyson page builder and not WPBakery page builder so you have to use Unyson page builder to edit it.

     

    It seems you tried to edit it using WPBakery page builder which has broken the page and you have to recreate it.

     

    Please note that you can only edit the page using the same page builder that you used to create it so if you have used WPBakery or Unyson or any other page builder then please use the same page builder to edit the page.

     

    Please do not switch between page builders or else you will lose the content so choose the page builder that you want to use initially when you create the page content.

Viewing 4 posts - 1 through 4 (of 4 total)