wpbakery not visualising Gillion elements

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Home Forums Gillion Theme wpbakery not visualising Gillion elements

This topic contains 7 replies, has 2 voices, and was last updated by  Shufflehound Support 2 months, 1 week ago.

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  • Hi,

    as you can see from the screenshot attached, wpbakery is not rendering Gillion’s blocks.

    I have already removed a re-installed wpbakery (purchased) but no luck.

    Can you help me please?

     

    Find login info in the private box.

     

    Thanks in advance

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    Sorry, forgot the url (see in private box)

    It seems that Gillion’s shortcodes are not available in wpbakery.

    Hi @pwtlondon,

     

    I hope you are well today and thank you for your question.

     

    I logged into your shared site and reinstalled the WpBakery plugin which made it work as shown in the attached screenshot.

     

    Could you please confirm it?

     

    Best regards,
    Shufflehound team

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    Hi,

    yes it’s working but now wpbakery is in version 6.0.2 and needs to be upgraded to version 6.0.3.

    What happens if I upgrade the plugin to 6.0.3?

     

    Could that be the problem?

     

     

    Have you purchased the WPBakery plugin?

     

    If yes then you can try updating it but if you face the issue with it again then install the previous version by deleting and reinstalling it from Appearance -> Install Plugins

    yes I’ve purchased it.

    I’ll try.

    Still if it doesn’t work I’ll write back here because it’s always good practice to have updated plugins… 🙂

Viewing 8 posts - 1 through 8 (of 8 total)