wpbakery not visualising Gillion elements

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Home Forums Gillion Theme wpbakery not visualising Gillion elements

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  • Author
  • pwtlondon
    Participant

    Hi,

    as you can see from the screenshot attached, wpbakery is not rendering Gillion’s blocks.

    I have already removed a re-installed wpbakery (purchased) but no luck.

    Can you help me please?

     

    Find login info in the private box.

     

    Thanks in advance

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    pwtlondon
    Participant

    Sorry, forgot the url (see in private box)

    pwtlondon
    Participant

    It seems that Gillion’s shortcodes are not available in wpbakery.

    Hi @pwtlondon,

     

    I hope you are well today and thank you for your question.

     

    I logged into your shared site and reinstalled the WpBakery plugin which made it work as shown in the attached screenshot.

     

    Could you please confirm it?

     

    Best regards,
    Shufflehound team

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    pwtlondon
    Participant

    Hi,

    yes it’s working but now wpbakery is in version 6.0.2 and needs to be upgraded to version 6.0.3.

    What happens if I upgrade the plugin to 6.0.3?

     

    Could that be the problem?

     

     

    Have you purchased the WPBakery plugin?

     

    If yes then you can try updating it but if you face the issue with it again then install the previous version by deleting and reinstalling it from Appearance -> Install Plugins

    pwtlondon
    Participant

    yes I’ve purchased it.

    I’ll try.

    Still if it doesn’t work I’ll write back here because it’s always good practice to have updated plugins… 🙂

    Sure

Viewing 8 posts - 1 through 8 (of 8 total)