WPBakery Plugin Error

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  • Author
  • bhupi29
    Participant

    hello,

     

    when I try to install WPBakery Page Builder plugin my website broked

     

    ERROR
    <h1>This page isn’t working</h1>
    domain.com is currently unable to handle this request.
    <div id=”error-information-popup-container”>
    <div id=”error-information-popup”>
    <div id=”error-information-popup-box”>
    <div id=”error-information-popup-content”>
    <div class=”error-code”>HTTP ERROR 500</div>
    </div>
    </div>
    </div>
    </div>

    • This topic was modified 5 years ago by bhupi29.

    Hi @bhupi29,

     

    I hope you are well today and thank you for your question.

     

    Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.

     

    https://www.wikihow.com/Check-PHP-Version
    http://php.net/supported-versions.php

     

    If you are using outdated version of PHP on your site then please update it to the latest version by contacting your web host.

     

    You can resolve the 500 internal server error as described in the following page.

     

    http://freewptp.com/fix-wordpress-issue-internal-server-error/

     

    Best regards,
    Shufflehound team

    bhupi29
    Participant

    my php version is 7.2.15

    Ok

     

    Have you tried resolving the 500 internal server error as described in the following page?

     

    http://freewptp.com/fix-wordpress-issue-internal-server-error/

    bhupi29
    Participant

    Yes i test all this things but still facing same issue

    Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?

Viewing 6 posts - 1 through 6 (of 6 total)