- This topic has 11 replies, 2 voices, and was last updated 3 years, 2 months ago by
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Hi there,
Thanks already for helping me out.
There are two issues I came across. Firstly it is the WPBakery plug in which is part of the theme. I updated the theme to the latest version today, however, the WPBakery doesn’t update with it.
Furthermore there is a widget which doesn’t show properly. Hope you can help me out 🙂
Thanks already
Hi @Sanvtn,
I hope you are well today and thank you for your question.
Please make sure that you are using the below latest version of the theme and update the WpBakery page builder plugin from Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound teamHiiii!
Thank you kindly for the super quick response!
I have updated all the required plugins and installed the latest versions of theme and wordpress, however, the Shufflehound About us widget still gives an error.
Do you know how I can solve this issue?
Thanks again
Regards, Sanne
Additionally, I get the following error
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Of course, thank you!
spoonandstir.com
Could you please update the theme on your website to the below latest version?
Also, please temporarily deactivate the siteground optimizer plugin on your website and see whether the issue persists.
Yup, even when I do those two actions it still doesn’t work.
Any other ideas how to fix it?
I could confirm the “Shufflehound About Us” widget issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Amazing, thank you kindly! 🙂
Thank you for your cooperation!
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
