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Solution for this topic
Hello
I finally found the problem with my IT manager, I just wanted to thank you for your kind help ! Thank you very much !
Aurelie
We did all the upgrades we could, including your theme I guess beceause no update of it appear
But there is a probleme with the update of Revolution slider (see included files : the upgrade seems to function, but it doesn’t stay, and it finally breaks the website !)
And the sliders doesn’t show up correctly on the web site, neither many texts…
I am lost, what can I do ? Can you please help me ?
Thanks in advance
AB
I am sorry I can’t find the plugin you’re talking about ? (see file attached)
Maybe if you could give me its name, I’ll install it, and it would be the best option for the future, as updates could be performed automatically
Dont’t you think ?
Thanks in advance for your advice
Kind regards
Aurelie
No it doesn’t
And there are also other rows that don’t appear on Mac or iphone
Hello,
I confirm I guess it is a problem with the “caches”. I have tried, as you asked :
- clearing and temporarily deactivating the autoptimize cache : it doesn’t change anything
- I also tried to add : Autoclear Autoptimize Cache : it doesn’t change anything more
In the sliders : I am using youtube videos
Your 3 links function
I noticed that some rows doesn’t appear either on Mac and iphone?
If you have any new lead for a solution… I’ll take it !
Thanks in advance 🙂
Aurelie
Maybe the problem is with Apple, because the sliders don’t show up on my iphone neither on my Macbook ? What do you think? did you observe incomptibilities between Jevelin and Apple devices / OS ?
Thanks in advance for your information
Aurelie
I have sliders on several pages :
1 on this page :Â https://www.easypics.fr/
2 on this page : https://www.easypics.fr/informations-strategiques-sur-les-entreprises/
1 on this page :Â https://www.easypics.fr/gestion-clients-et-achats-fournisseurs/
Thank you for your help
Kind Regards
Aurelie
Thank you very much it is functioning nox with the file you sent me.
Maybe there is a problem with the files delivered by Envato Market ? I let you check this point for your other customers and users
thanks again for your precious help
Kind regards
AB
I followed your process to update Jevelin (and WP Bakery + Revolution slider through it), but it is not functioning, neither downloading :
- all files & documentation
or
- installable WordPress file only
Please help me
They don’t appear here, is it normal ?
thanks in advance
And if I folow this process, it says that there is not css file…
https://support.shufflehound.com/installing-theme/
