problems in updates

Home Forums Jevelin Theme problems in updates

Home Forums Jevelin Theme problems in updates

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  • AurelieB7605
    Participant

    Hello I bought the Jevelin theme and I am using a child theme

    I can’t update WP Bakery, I can’t update Revolution slider

    Could you help me please ?

    AurelieB7605
    Participant

    And if I folow this process, it says that there is not css file…

    https://support.shufflehound.com/installing-theme/

     

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    Hi @AurelieB7605,

     

    I hope you are well today and thank you for your questions.

     

    I can’t update WP Bakery, I can’t update Revolution slider

    Could you help me please ?

    You can update them from Admin Area -> Appearance -> Install Plugins

     

    And if I folow this process, it says that there is not css file…

    https://support.shufflehound.com/installing-theme/

    You can fix it as described below.

     

    https://support.shufflehound.com/how-to-fix-the-theme-is-missing-the-style-css-stylesheet/

     

    Best regards,
    Shufflehound team

    AurelieB7605
    Participant

    They don’t appear here, is it normal ?

    thanks in advance

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    If there is no update then they won’t appear there.

    AurelieB7605
    Participant

    I followed your process to update Jevelin (and WP Bakery + Revolution slider through it), but it is not functioning, neither downloading :

    • all files & documentation

    or

    • installable WordPress file only

    Please help me

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    Solution for this topic

    Use “installable WordPress file only”.

     

    Or you can download it from below and update it as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

    AurelieB7605
    Participant

    Thank you very much it is functioning nox with the file you sent me.

    Maybe there is a problem with the files delivered by Envato Market ? I let you check this point for your other customers and users

    thanks again for your precious help

    Kind regards

    AB

    Not sure why the files from envato was not working for you but glad you managed to update it.

     

    You are most welcome here 🙂

Viewing 9 posts - 1 through 9 (of 9 total)