Product image sizes

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Home › Forums › Jevelin Theme › Product image sizes

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    RESOLVED Posts

  • adamwiggins82
    Participant

    Hi,

     

    I’ve just noticed that some of my product images are displaying as 300px X 300px when the others are displaying as per their actual size which is 470px X 611px. I’ve checked the media gallery and all images are the same size (470px X 611px) put one category is showing them as 300px. This is causing the shop screen to look really messy with the different image sizes.

     

    Thanks, Adam

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    Shufflehound Support
    Moderator

    Hi Adam,

     

    Sorry to hear of the problem you are having.

     

    Could you please try regenerating thumbnails on your site using the following plugin?

     

    https://wordpress.org/plugins/force-regenerate-thumbnails/

    Best regards,
    Shufflehound team

    adamwiggins82
    Participant

    Hi,

     

    Just tried this and still no good I’m afraid.

    Shufflehound Support
    Moderator

    I need to log in to troubleshoot it but your shared login credentials are not working for me.

     

    Please make sure they are correct and working fine.

     

     

    adamwiggins82
    Participant

    sorry, updated password below 🙂

    adamwiggins82
    Participant

    any update yet guys? I’m getting pressured to go live before the weekend 🙂

    Shufflehound Support
    Moderator

    Solution for this topic

    I logged in to your site and temporary activated Twenty Seventeen theme then again reactivated Jevelin theme which resolved this weird issue.

     

    Could you please confirm it?

    adamwiggins82
    Participant

    That’s great thank you 🙂

     

    Very odd indeed but happy you resolved it for me.

    Shufflehound Support
    Moderator

    You are most welcome here 🙂

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