Contact Form 7 not diplayed on page

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  • totifla
    Participant

    Hi Guys,

     

    Theme is great – really well done !

     

    I can’t seem to make contact form 7 section appear on a page. What could be the issue ?

     

    I have created a new contact form, copied the shortcode to the content bar on a backend editor but still would’nt show up.

    Thanks for your help !

    Totis

    Shufflehound Support
    Moderator

    Hi Totis,

     

    Sorry to hear of the problem you are having.

     

    I am not sure what you are referring as Content bar here so could you please share me the screenshot of the screen where you are using it so that I can help you?

     

    Best regards,
    Shufflehound team

    totifla
    Participant

    Hi,

     

    Yes, I am referring to Content bar. Please see screenshots attached.

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    Shufflehound Support
    Moderator

    Could you please share me the page URL from your site where it is not displaying so that I can troubleshoot it?

    totifla
    Participant

    here you go: https://www.2flamingos.co.uk/

    Shufflehound Support
    Moderator

    Please try updating theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    If still the issue persists then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?

    totifla
    Participant

    Hey there,

     

    Updating the theme did not solve the issue. Will include log in details for the site.

     

    Please could you also have a look at why google maps is not displaying ? I have tried to set it up, used several new API keys but no result..

     

    Thank you for your time !

    Shufflehound Support
    Moderator

    To display contact form you have to add just contact form ID in the field and not whole shortcode as shown in the attached screenshot.

     

    Please could you also have a look at why google maps is not displaying ? I have tried to set it up, used several new API keys but no result..

    It is not displaying because of the “Google Maps JavaScript API error: ApiProjectMapError” error occurred on your site as displayed in the attached screenshot.

    Please resolve it referring the information provided in the following page or create new API project.

     

    https://developers.google.com/maps/documentation/javascript/error-messages#api-project-map-error

     

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