- This topic has 3 replies, 2 voices, and was last updated 7 years, 1 month ago by
.
Hi, our site, PlusPlus.co looked nice until recently. Then, it magically reset to to Jevelin logo with some bad CSS and default header. Not sure what happen and more importantly have no idea how to get it to the previous state.
PLEASE HELP!
Hi @marko,
I hope you are well today and thank you for your question.
I also don’t have any way to know what might have happened on your site but you have granted your site admin area access to anybody then please ask him whether he has changed anything.
Please clear the batcache that you are using on your site and update the theme to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please make sure you have enabled theme required unyson plugin and its extension.
If you have backup of your site then you can restore it orelse you have to reconfigure your site.
Best regards,
Shufflehound teamHmm, it might have been that some plugins got de-activated. But I’m the only admin, not sure how that happened. The site is back now.
However, it says: Activate the Envato Market plugin to get updates for your ThemeForest and CodeCanyon items.
but when I click on it I get:
<div class=”error-msg”>
<h1>500 Internal Server Error</h1>
An error occurred while processing this request.</div>
<div class=”support-msg”>Website owner? Check your code and/or debug log. If you need assistance, contact support.
</div>
This is the URL: https://plusplus.co/wp-admin/plugins.php?action=activate&plugin=envato-market%2Fenvato-market.php&_wpnonce=…
You can resolve the 500 internal server error as described in the following page.
http://freewptp.com/fix-wordpress-issue-internal-server-error/
You don’t need to Activate the Envato Market plugin if you update the theme yourself to the below latest version as described here https://support.shufflehound.com/updating-theme/
