Categories and Menu Not Saving

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Home › Forums › Jevelin Theme › Categories and Menu Not Saving

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  • Author
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  • nprins
    Participant

    Hi,

     

    I’m having a problem with the category section not saving for the Theme. See screenshots as below:

    1. Create Category – http://prntscr.com/lwxhng
    2. Category Appears – http://prntscr.com/lwxhvu
    3. Category Disappears – http://prntscr.com/lwxibd

    I’m also having a problem with the menu structure, which is not saving correctly. Rather it loads all of the pages by default each time when I access the tab:

    1. http://prntscr.com/lwxirf

    Any help you can offer to resolve these problems would be greatly appreciated.

     

    Thanks

    Shufflehound Support
    Moderator

    Hi @nprins,

     

    Sorry to hear of the problem you are having.

     

    Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.

     

    https://www.wikihow.com/Check-PHP-Version
    http://php.net/supported-versions.php

     

    To check whether it is theme specific issue or not could you please just temporary use the Twenty Seventeen theme on your site and see If everything works fine.

     

    Also this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any or use following plugin to check it.

     

    https://wordpress.org/plugins/health-check/

     

    Best regards,
    Shufflehound team

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