- This topic has 7 replies, 2 voices, and was last updated 6 years, 7 months ago by
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Hello sir , See this error . its showing in single product page. can you check this ?
http://dev.strativ-support.se/blueberry94/product/happy-ninja-2/
Fatal error: Uncaught Error: Call to a member function get_gallery_image_ids() on string in /home/dev17841/public_html/blueberry94/wp-content/themes/jevelin/inc/helpers.php:1007 Stack trace: #0 /home/dev17841/public_html/blueberry94/wp-includes/class-wp-hook.php(288): Jevelin_WC_Image_Hover->jevelin_product_has_gallery(Array) #1 /home/dev17841/public_html/blueberry94/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array) #2 /home/dev17841/public_html/blueberry94/wp-includes/post-template.php(547): apply_filters(‘post_class’, Array, Array, 310) #3 /home/dev17841/public_html/blueberry94/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(103): get_post_class(Array, 310) #4 /home/dev17841/public_html/blueberry94/wp-content/plugins/elementor/core/base/document.php(767): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->get_container_attributes() #5 /home/dev17841/public_html/blueberry94/wp-content/plugins/elementor/includes/frontend.php(834): Elementor\Core\Base\Document->p in /home/dev17841/public_html/blueberry94/wp-content/themes/jevelin/inc/helpers.php on line 1007
Hi @shawon,
I hope you are well today and thank you for your question.
Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpAlso, this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamHello sir,
I have checked all those. and found that your website conflict with elementor Pro page builder ! can you solve this problem ! i can send you access of it
Thank you
Could you please contact the elementor Pro page builder plugin support to know why this is happening so that we can resolve the issue as we don’t know the plugin requirements?
Hello sir,
elementor says its form theme problem everything ok in the plugin. i cannot disable the plugin coz some options are made by elementor ! can you check it and fix the problem !
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme and Elementor plugin.
Could you please tell me how I can reproduce the issue?
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
yes i will send it !
I can see the issue on your shared site but not on my test site.
It seems the issue doesn’t occur with the free version of Elementor plugin but the pro version of it that you are using on your site.
Could you please ask Elementor that why the free version of plugin works fine with the theme but not the pro version of it?
