admin interface not working

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  • supermegalino
    Participant

    the admin using backend editor is really dirty and strange, I attach an image

    it seems that the page is duplicated, once dirty above and normal below

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    Shufflehound Support
    Moderator

    Hi @supermegalino,

     

    I hope you are well today and thank you for your question.

     

    It seems the page you have displayed in your shared screenshot is created using Unyson Page Builder so you have to deactivate the WPBakery Page builder on that page.

     

    You can do so as displayed in the attached screenshots.

     

    Best regards,
    Shufflehound team

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    supermegalino
    Participant

    this page wasn’t this strange way, I worked a lot on it and everything was ok, then yesterday I open it and it shows this way.

    I always used WPBakery  to edit, so what happened?

    Shufflehound Support
    Moderator

    Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?

     

    Also please share me the page URL from your site where it is displaying.

    supermegalino
    Participant

    I really do not understand why, but now the page is working fine..

    Shufflehound Support
    Moderator

    Glad it is working fine for you now.

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