Cannot update WP Bakery Builder

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  • eliz1459
    Participant

    Hi there –

     

    I’m unable to update this plugin — I keep getting an error – “Update Failed: Update package not available.”

     

    I’m currently using version 5.7 — how can I update this plugin?

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    Shufflehound Support
    Moderator

    Hi @eliz1459,

     

    I hope you are well today and thank you for your question.

     

    You are using the plugin bundled with the theme therefore you are not direct customer of that plugin and cannot update that plugin until you purchase it.

     

    Please find more information about it on the following page.

     

    https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524313/Update

     

    We update the plugin with every new theme version. In this case you can just delete old plugin version and reinstall latest plugin version bundled with theme from Appearance ->  Install Plugins

    Best regards,
    Shufflehound team

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