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Home › Forums › Jevelin Theme › Import data and server settings
Hello,
i have an issue regarding the import data :
– images and some of the content won’t show (even customized content).
I contacted the IT of the server,
we set all the curl, php version, and secure_mod, add a SSL certificate.
We are working on the last WP version on a dedicate server (running on linux).
I tried to re-install all WP + Jevelin + import data with the new tool, as you suggest in the other similar topics. I tried to make another theme default like twenty-thirteen and it goes the same and even worse, some shortcodes aren’t find in the dev tool.
On my local install with Wampserver, there is no problem, the Jevelin theme installed works perfectly.
The IT told me it’s maybe related to the SSL version of certificate, they are trying to update it with a secure SSL (not 1.0 and 1.1).
Here is some messages i can get for you from my BO > Site Health :
– REST API Error: [] cURL error 28: Connection timed out after 10000 milliseconds
– The loopback request to your site failed, this means features relying on them are not currently working as expected.
Erreur rencontrée : (0) cURL error 28: Connection timed out after 10001 milliseconds
– Important: HTTP looping connections are not enabled on this server. If you need to contact your host, tell them that when PHP tries to connect to the site at the URL http://mydev.mywebsite.fr/wp-admin/admin-ajax.php
and it gets the error {error}
. There may be a problem with the server configuration (e. g. local DNS problems, mod_security, etc.) preventing connections from working properly.
Please can you tell me if we are missing something ?
What are your recommandations for the server settings or else ?
Thanks a lot in advance, don’t hesitate if you need other precisions.
Have a good day 🙂
Best Regards,
Mag
Hi Mag,
Sorry to hear of the problem you are having.
The theme doesn’t have any specific requirements.
Could you please share me the screenshot of the error that you get when importing the demo content?
Also, please tell me which version of PHP are you using on your site?
Best regards,
Shufflehound team
Hello,
with the IT modifications of the SSL certificate, i did a big fresh re-installation of Database + Ftp elements + themes.
It seem to work fine since the fresh install, i have only an error when i tried to installed all plugins (see image below), but if i exclude Instagram widget and Mailchimp the import works well, event content data.
So we think it was due to our SSL certificate, or, maybe my mistake because when i configured WordPress from the beginning, i didn’t mentionned the server adress at “localhost”.
Thanks,
Best Regards,
Mag
You are most welcome here 🙂
i have only an error when i tried to installed all plugins (see image below), but if i exclude Instagram widget and Mailchimp the import works well, event content data.
I could confirm the issue with WP Instagram Widget plugin and we are troubleshooting the issue.
Ok great thanks.
Best Regards,
Mag
Welcome 🙂