Pictures Disappeared

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  • nevamarketing2
    Participant

    Hello, I updated my theme and all of my pictures disappeared from my website.  Can you please help?

    Shufflehound Support
    Moderator

    Hi @nevamarketing2,

     

    Sorry to hear of the problem you are having.

     

    Could you please share your site URL where it’s happening so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

    nevamarketing2
    Participant

    http://www.nevamarketing.com

    Missing animations and images on home and about pages.

    Shufflehound Support
    Moderator

    Which page builder are you using to create those pages?

     

    Could you please share with me the screenshots of the screens from your site admin area where you have added the images into those pages?

     

    Also, would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?

    nevamarketing2
    Participant

    I don’t have screenshots as I made the site in 2017 and haven’t really logged in since.  I shared my private WP login details below:

     

    Shufflehound Support
    Moderator

    I visited your shared site to troubleshoot the issue but didn’t see the Jevelin theme activated on it.

     

    Please advise.

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Viewing 6 posts - 1 through 6 (of 6 total)

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