Issues Jevelin Theme

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  • Author
  • kalliag95
    Participant

    Dear all hello,

    I have a lot of problems with Jevelin theme. First of all, for some pages main menu and footer doesn’t appear correct in Mozila Firefox.

    Futhermore, same problem has for 4K displays.

    Do you know what i mean, let me please a way to proceded this problem fast for my website.

    Regards,

    Kallia

    Hi Kallia,

     

    I hope you are well today and thank you for your question.

     

    Could you please share the page URL from your site where it is not displaying correctly so that I can troubleshoot it?

     

    Also, please share the screenshots of the issues.

     

    Best regards,
    Shufflehound team

    kalliag95
    Participant

    Good morning,

    my site URL is : https://enploheraklion.gr/  and attached video with the issue.

    Best regards,

    Kallia

     

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    I don’t see any issue on your shared video so could you please describe it a bit?

     

    Also, I can see you are using an older version of the theme on your website so please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


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    kalliag95
    Participant

    Good morning,

    thanks for update!

    The problem is that you lose the menu if you scroll down to the bottom of the page while up the menu. Take a closer look at the menu and wine list pages when using Mozila Firefox.

    Thanks in advance,

    Kallia

    I can see you are still using older version 4.5.2 of the theme on your shared site so first please update it to the latest version as described above.

    kalliag95
    Participant

    I had updated with yours guidelines. Now you can see the issue?

     

     

    You are still using an older theme version that I can see in the below file.

     

    https://enploheraklion.gr/wp-content/themes/enploheraklion/style.css

     

    Please download the below latest theme file and install it on your website.

     


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    kalliag95
    Participant

    Ι had updated but the issue still happend.

    Any help?

    kalliag95
    Participant

    The menu after scrolling up disappeared. What can do?

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    Please edit that page and configure its page header settings as shown in the attached screenshot.

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Viewing 11 posts - 1 through 11 (of 11 total)