Sticky header not working

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  • edubelotti
    Participant

    My Sticky header ins’t working on desktop website.

    Yes, I have enabled it on the header tab in the theme customization.

    I tried disabling all plugins and it also didn’t work.

     

    Any ideas?

    https://orealvalor.com.br

    Shufflehound Support
    Moderator

    Hi @edubelotti,

     

    I hope you are well today and thank you for your question.

     

    Could you please try clearing and temporarily deactivating the autoptimize cache that you are using on your website?

     

    Best regards,
    Shufflehound team

    edubelotti
    Participant

    Just done that and still no good.

    Shufflehound Support
    Moderator

    I can see you are using an older version of the theme on your shared website so please update it to the below latest version as described here  https://support.shufflehound.com/updating-theme/

     


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    edubelotti
    Participant

    Still no good.

    After some tests, I found out another website I have has the sticky header working. Everything is the same except for the WP-bakery version.

    Is there anyway I can get an older version of the plugin? I currently have 6.2.0 on the website where sticky header doesn’t work and 5.6 on the one that works.

     

    How can I get the older version?

    edubelotti
    Participant

    Actually, just tested with the 5.6 version of WP Bakery and still no good.

     

    When I deactivate it, the sticky header works and also a popup that I’m trying to test.

     

    Shufflehound Support
    Moderator

    I can see it is working fine on your shared website now.

     

    We don’t have an older version of the WPBakery page builder plugin.

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