Hi Megan,

I hope you are well today and thank you for your question.

Could you please share the page URL from your site where it is displaying so that I can troubleshoot it?

Best regards,
Shufflehound team

The shared website is not accessible and prompting for a password.

Would you mind if I log in to your site and access it? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

I could see the issue on your website.

This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

You can resolve the issue by adding the following CSS code in the Custom CSS code option of your theme on the below path.

Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

body i.fa-check:before {
    display: none !important;
}