- This topic has 8 replies, 2 voices, and was last updated 5 years, 1 month ago by
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Hello,
I’m just started my first Javelin theme based site, during customization found a lot of things by myself, however, I need some help since I do not exactly understand how I can setup (or totally remove default Social block on Project / Category pages, please see attached). any other social settings (Header/Footer + General settings) work but this block remains unchanged and pointing nowhere.
Also, i have an another problem since Instagram footer widget does not work at all with the any settings (it does not work even on your demo site).
Look forward to your help. Thanks.
Ok, solved the problem and refined it a bit. Still two things remains:
- Instagram footer widget does not work;
- Impossible to switch Off (despite of settings) : Appearance / Theme Settings / Portfolio / Portfolio Project Gallery Slider (it is always displayed even if checkbox is off)
Hi @Aldor64,
I hope you are well today and thank you for your question.
Instagram footer widget does not work;
Impossible to switch Off (despite of settings) : Appearance / Theme Settings / Portfolio / Portfolio Project Gallery Slider (it is always displayed even if checkbox is off)
Could you please share the page URL from your site where it is displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamShared, thx
Instagram footer widget does not work;
Could you please tell me which instagram widget you are using on your website and whether you have configured it?
Also, please refer to the solution shared on the below topic.
https://support.shufflehound.com/forums/topic/something-went-wrong-with-the-plugin-api-3/#post-39882
Impossible to switch Off (despite of settings) : Appearance / Theme Settings / Portfolio / Portfolio Project Gallery Slider (it is always displayed even if checkbox is off)
I could not troubleshoot it on your website as you have disabled right-click on it.
Could you please enable it so that I can troubleshoot the issue?
Please see screenshot.
Please try using the Instagram name without @ symbol.
The social icons are displayed by the widget that you are using in the sidebar so you can edit or remove it from the sidebar widget area on the path Admin Area -> Appearance -> Widgets
I tried with, without it and with # – result same – Invalid Instagram data.
It works on my website as shown in the attached screenshots.
Please make sure that you are using the latest versions of the theme and plugins on your website.
Could you please share the exact page URL from your site where it is not displaying?
Also, would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
